Notice of Privacy Practices

Last updated: July 28, 2026

YOUR INFORMATION. YOUR RIGHTS. OUR RESPONSIBILITIES.

This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Topp Health and its affiliated covered clinicians (collectively, “we,” “us,” or “our”) are committed to protecting the privacy of your protected health information (“PHI”). This Notice applies to PHI created or received in connection with treatment, payment, and health care operations through our telehealth and related clinical Services.

1. Our Duties

  • We are required by law to maintain the privacy and security of your PHI
  • We must provide you with this Notice of our legal duties and privacy practices
  • We must follow the terms of the Notice that is currently in effect
  • We must notify you if a breach occurs that may have compromised the privacy or security of your PHI, as required by law

2. How We May Use and Disclose PHI

Treatment

We may use and share your PHI to provide, coordinate, or manage your care, including with clinicians, pharmacies, laboratories, and other providers involved in your treatment.

Payment

We may use and share PHI to obtain payment for services, process claims or invoices, verify coverage, and manage billing accounts.

Health Care Operations

We may use and share PHI for quality improvement, training, auditing, customer service, and other operations needed to run our practice and improve care.

Other Uses and Disclosures Without Authorization

  • As required by law, court order, or government request
  • Public health activities and certain reporting obligations
  • Health oversight activities
  • To avert a serious threat to health or safety
  • Workers’ compensation and similar programs, when applicable
  • Business associates who perform services for us under a written agreement requiring safeguards for PHI

3. Uses and Disclosures That Require Your Authorization

Most uses and disclosures of psychotherapy notes (if applicable), uses and disclosures for marketing, and disclosures that constitute a sale of PHI require your written authorization. Other uses and disclosures not described in this Notice will be made only with your written authorization. You may revoke an authorization in writing at any time, except to the extent we have already relied on it.

4. Your Rights

To exercise these rights, contact us using the information below. We may ask you to submit requests in writing and may charge a reasonable, cost-based fee for copies where permitted by law.

  • Right to inspect and obtain a copy of your PHI in our designated record set, subject to limited exceptions
  • Right to request an amendment of PHI you believe is incorrect or incomplete
  • Right to request an accounting of certain disclosures of your PHI
  • Right to request restrictions on certain uses or disclosures (we are not required to agree in all cases)
  • Right to request confidential communications by alternative means or at alternative locations
  • Right to receive a paper copy of this Notice upon request
  • Right to choose someone to act for you if they have legal authority

5. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us at privacy@topphealth.com or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

6. Changes to This Notice

We reserve the right to change this Notice and to make the revised Notice effective for PHI we already have as well as any PHI we receive in the future. The current Notice will be posted on our website with an updated effective date.

7. Contact

Privacy contact: Topp Health — privacy@topphealth.com

Effective date: July 28, 2026

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